Here is my problem, I ordered from the AE.com website. My cards were charged a total of 50 for a 5 order. Some of my charges were reversed but not all. I have not recieved an order number, or order confirmation and their customer service is saying they don’t have a record of my order. But they have my money. It’s now been close to a week and they have not given any type of response dispite numerous calls and general customer service emails, but they have my money.

I need an email address for someone, anyone really that will circulate my email to someone other than a general customer service rep, because they will not give me any real response or take effort to escalate the issue.

Thanks!
I have all the general contact emails, these are not working. If I could get the email of a person that would be fantastic. I will disclose none of your information.

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